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A differential loyalty ecosystem for each client
FS Loyalty is a platform that allows companies to create a loyalty ecosystem with their clients where they can enjoy benefits (discounts or rewards), experiences and products with the aim of rewarding their purchasing behaviour.
Platform adaptable to the requirements of the company leading the loyalty program and the companies associated with it.
It facilitates the promotion of the company's products and cross-selling between the different associated companies.
It allows you to generate income according to the campaigns carried out and the marketing of your products to customers.
It manages multi-channel campaigns with the application of consent policy according to the GDPR.
It allows you to manage traditional loyalty models and multi-brand ecosystems.
It synchronizes the information generated from the customer's behavior with the rest of the internal organizational tools.
It improves companies' knowledge of their customers and allows the monitoring of user behavior based on internal and external tracking systems (social networks).
Functional Characteristics
Administration Panel
- Ability to manage multi-channel campaigns.
- It has a client, brand and account manager.
- It facilitates the management of promotions.
- It contains a campaign planner.
- It allows the dynamic segmentation of communication campaigns.
- It has its own CRM.
- It includes a dashboard to track service and campaign statistics.
- It has its own content CMS.
- Manages the user's access and navigation profile in the portal.
- It includes a dashboard to track service and campaign statistics.
Point management platform
- It allows the management of the point program (assignment, retention, redemption, etc).
- Capacity for assigning points in real time (via API) and in batch mode, by means of mass processing of information in files.
- It has tools for auditing that allow detecting the traceability of events.
- It has an event engine and business rules.
Online shopping and payment gateway
- It integrates with payment gateway.
- It allows for settlement with third parties.
- It has a multi-currency point system.
- It uses the Payment Card Industry Data Security Standard or PCI DSS.
- Allows you to set purchase limits.
- It facilitates integration for stock management.
- Allows the manager to retrieve unfinished purchases.
Multichannel
- It has multi-device interfaces (Mobile, Web).
- It has native applications in both Android and iOS.
- Different notification systems are available: APP/WEB PUSH, SMS, MMS, etc.