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Appraisal of mobile devices
Smart Diagnostic is a tool that allows an expert assessment of the user's mobile device, verifying the state of the terminal (battery, accelerometer, etc.) and the screen using different Machine Learning models.
It minimises the risk of fraud, which is one of the biggest challenges in terms of profitability in this type of insurance.
It allows you to customise the branding of the entity marketing the service, or use an SDK to integrate it into an existing app.
Functional Characteristics
Smart Diagnostics App
- Automatic diagnostics to detect the status of the terminal's sensors.
- Manual diagnostics with which the user performs a series of actions to test gyroscope, touch, peripherals, etc.
- Glass integrity diagnostics, which uses a photograph to detect if there are cracks in the terminal.
App Web Admin Tool
- Web-based administration tool.
- Data storage in the cloud.
- Visualisation of the status and scoring of terminals for assessment.
Use cases of the solution
Knowing the status of mobile devices has been a complex task that was usually done physically by having to take the handset to a location for inspection. Smart Diagnostic offers a fully digital and secure solution to know the status of the terminal in seconds.
Insurance
Aimed at users who buy a second-hand device, it allows insurers to know the condition of the cell phone and calculate a more accurate premium.
Buyback
To carry out an expert appraisal of the device prior to purchase in order to know the internal and external condition of the device and thus avoid possible fraud.
Loans
Allows the use of the device as collateral for service advances or loans to unbanked or prepaid users, allowing remote blocking of the device.